ServiceNow Certified Administration For Beginners
Course Agenda
ServiceNow Certified Administration For Beginners
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Introduction
Introduction
Welcome!
Video - 8:16 mins
Course Agenda
Video - 00:8:15 mins
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Reading
ServiceNow Fundamentals
In this section you will learn the basic UI and features of the platform
Navigating The ServiceNow UI
Video - 7:46 mins
Adding New Users and Groups
Video - 12:54 mins
Importing Data and Generating Reports
Video - 00:12:54 mins
Knowledge Base and Service Catalog
Video - 8:19 mins
Understanding Workflows
Video - 6:15 mins
Understanding Notification & Business Rules
Video - 6:02 mins
ServiceNow Upgrades & Best Practices
Video - 4:22 mins
Conclusion
Conclusion
Course Recap
Video - 3:34 mins
ClayDesk FREE WebHosting
Video - 00:4:55 mins
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Announcements
Course Info
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